Our limited lifetime warranty covers defects in parts and workmanship for as long as you own your device. If a repair fails due to a defective part or our workmanship, we'll fix it for free. The warranty does not cover subsequent damage, water damage, or physical/liquid damage occurring after repair.

As an Apple Independent Repair Provider (IRP), we're able to perform repairs using genuine Apple parts. Our technicians are trained to Apple's specifications and we have access to Apple's repair resources, diagnostic tools, and genuine parts for reliable, high-quality repairs.

Board level repairs involve fixing individual components on a device's motherboard or logic board, rather than replacing the entire board. This specialized service can fix issues that most repair shops can't address, saving you money and preserving your data when other shops might say your device is beyond repair.

Most common repairs like screen replacements and battery replacements are completed same-day, often within 1-2 hours. More complex repairs like water damage or board-level repairs may take 1-3 days depending on the extent of damage. We'll provide a time estimate before beginning any work.

Yes, we always recommend backing up your data when possible before any repair. While we take the utmost care with your device and have a high success rate at preserving data, it's best practice to have a backup. If your device isn't functioning enough to back up, let us know and we can discuss data recovery options.

We offer special discounts for students, military personnel, and seniors. We also have multi-device discounts if you need more than one repair. Additionally, we run seasonal promotions throughout the year - follow us on social media or sign up for our newsletter to stay informed about special offers.